Online Presence Management for Restaurants
In today’s online-centric world, your restaurant has an online presence whether you choose to or not. Love it or hate it, almost every business has a Yelp or Google Business page full of reviews with star ratings and amateur pictures of your food, unanswered messages, and incorrect hours of operation… and if you don’t manage it, your customers will.
Unfortunately, most restaurateurs lack the time, experience, or bandwidth to effectively set-up and manage their online footprint.
Social Graces wants to help you continue to do what you do best; focus within the four walls of your restaurant while we manage your online presence and social media strategy.
Why Outsource Something So Personal?
First, we begin with getting to know you and your restaurant. Before we take a single picture or craft the first post, we spend time learning about you; understanding your passion, what drives you and how we can best showcase your brand cohesively across all media platforms.
Effective social media management takes time and staying on top of ever-changing trends in the restaurant industry. Social Graces brings over 20 years of restaurant operations experience to the table to support your digital strategy.
Your business is unique, and we collaborate with you to tailor content for you.
“Social media apps are blending
There is no one app to reach a specific customer base anymore. Snapchat, Facebook, Instagram and TikTok are all important when marketing any brand, but the differences among each audience are not as clear as they used to be. And as customers of all ages use social media, restaurants will increasingly need to invest in a presence on all platforms where there are potential guests.”
Restaurant Hospitality – 2022 Trends & Predictions
With more than 371 million posts tagged #food and 41 million with #drinks, food and beverage photos are easily some of the most popular types of content on Instagram. It’s very likely that your customers are posting with or without your interaction.
When 88% of people are influenced by reviews and online comments, having an intentional digital strategy is important to your restaurant.
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What We Do
Social Media Management
Online Presence Management
Strategy & Consulting
Content Creation
Website Design
Photography
Why You’ll Love Us
Social Graces Founder, Jen Martindale, has spent her entire 20+ year career in the Restaurant Industry. Beginning as a server while attending The University of South Carolina, she worked her way through every position within the restaurant before landing at corporate headquarters of a national restaurant company. Jen spent the next 15 years honing her operational skills as an Executive Administrative Assistant and Operations Analyst, crossing over into Marketing, Finance, Strategic Integration, Training, New Store Openings, HR, and Productivity.
She has been married for almost 14 years to her husband Chris, a restaurant operator himself. They have two elementary aged children and two Bluetick Hounds. In her free time, Jen volunteers at Hidden Acres Animal Sanctuary Therapy & Rescue in Canton, GA where she serves as board treasurer and snuggles her favorite donkeys, Mellie & Ellie Mae.